Hilfe & FAQ
How do I book an experience?
Find an experience, choose your date, time and number of participants, then pay a small deposit securely online. Most experiences are confirmed instantly by email. A few are confirmed by the operator — these are marked “Request to book”, and if the operator can’t accept it your deposit is refunded in full.
Do I pay the full amount upfront?
Usually you pay a deposit to reserve your spot, with the balance due on the day of the activity. The exact amounts are shown clearly before you pay.
Can I cancel or change my booking?
Cancellation terms depend on the operator and are shown on each experience. Contact us if you need help with a change.
Are payments secure?
Yes. Payments are processed securely by Stripe and your card details never touch our servers.